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Apex Tool Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. 

Wireless & Software Network Sales Engineer

Job Req ID:  804
Location: 

Auburn Hills, MI, US, 48326

Work Arrangement:  Hybrid

The Blueprint (Role Profile)

Reporting to the Manager, Application Engineering, Cleco, the Wireless & Software Network Engineer role is based in Auburn Hills, MI (Eastern time zone). This position within the Global Power Tools Sales group is responsible for ensuring secure and stable connectivity of industrial fastening tools used in mass production factory environments and selling and supporting the Cleco Software Solution products.  Acting as a key liaison between Cleco and customer IT, this role should be capable of evaluating wireless data communications, with regards to cordless tooling, and implementation of solutions to maximize performance reliability and speed. Also, working with the factory IT to implement the Cleco Software Solutions products.  This includes initial installation and troubleshooting of products on the plant floor/network.  The Wireless & Software Network Engineer will also prepare and deliver training for application engineers and field sales as a Subject Matter Expert (SME).

 

Come build your future with us! 

The Build (Responsibilities)

  • Oversee team members’ troubleshooting of wireless connectivity issues at end user location, quickly identifying the source of the issue. 
  • Conduct troubleshooting of wireless connectivity issues at end user location, quickly identifying the source of the issue.
  • Conduct evaluation of wireless environments, providing recommendations to improve connectivity.
  • Be thoroughly knowledgeable of the Cleco Software Solution products.
  • Present and sell the Cleco Software Solutions products to end users and distribution network.
  • Create proposals to end users/distribution network for the Software Solutions products.
  • Support installation and configuration of Cleco Software Solutions products at end user location.
  • Troubleshoot end user issues with Cleco software products.
  • Identify end-user trends as it relates to connectivity in fastening tools.
  • Collaborate closely with the R&D team to ensure Cleco’s wireless solutions meet the needs of our partners.
  • Lead customer certification / validation of wireless connectivity / protocols.
  • Gather competitive knowledge to ensure ATG’s offering is best in class and identify product enhancements that would improve overall connectivity.
  • Understand common product applications and end users.
  • Understand ongoing customer perceptions of the product line, competition, and brand.

The Toolbox (Qualifications)

  • Bachelor's degree or equivalent experience is required.
  • Minimum of five-years’ experience working with wireless communication and database systems.
  • Experience with wireless survey tools and network protocol analyzers (CWNA training a plus).
  • Experience with the following technologies/protocols: 802.1X, 802.11, unlicensed Radio Frequency planning (2.4 & 5GHz), TCP/UDP/IPStrong analytical skills – proficient use of data to support decision making and solve problems.
  • Experience with Microsoft SQL or similar is required.
  • Experience with Linux operating systems is a plus.
  • Systematic problem-solving approach, coupled with solid communication skills and a sense of ownership and motivation.
  • Possess ability to work through issues and bring projects to completion; perform complex research, analysis, and troubleshooting; and resolve critical problems over sustained time durations in a logical manner.
  • Ability to travel appoximately 50% throughout the United States, Canada and Mexico.

At Apex Tool Group (www.apextoolgroup.com), we build innovation. Each day, our associates strive to find new and exciting ways to help our customers solve their most complex challenges. By harnessing our global resources, unprecedented insights and spirit for service, we build more than just tools for the jobsite – we help build the future.

ATG is a global manufacturer of hand and power tools, tool storage and accessories, chain, and electronic soldering solutions with more than $1.2 billion in annual revenues. Our 6,700 associates around the world have built powerhouse brands like GEARWRENCH®, SATA®, Crescent®, Cleco®, Weller® and APEX®. Our brands are trusted by the professional trades and DIY enthusiasts alike. With our roots dating back to the 1800’s, our tools have driven technological advancements that drive efficiency, speed and safety for customers in a broad range of commercial and consumer markets. 

 As part of the ATG team, you will move fast, think globally, learn from your colleagues and grow your career. You’ll enjoy competitive benefits, a healthy work/life balance and have opportunities to give back to the communities we serve.

Our six core values - Customers Come First, Integrity in All We Do, Continuous Improvement, Innovation for Growth, Passion to Succeed and Best Talent, One Team - drive our daily decisions. Connect with us on social media to learn more – Facebook, Instagram, LinkedIn and Twitter.

If your goal is to work where finding a better way never ends and your ideas become reality, join us and say #WeBuildATG!


Nearest Major Market: Detroit

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